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The AI assistant for construction machinery service

Our service chatbot supports your team with diagnostics, repair instructions, spare parts searches, and technical queries – quickly, reliably, and around the clock.

Mechaniker begutachtet Unterboden.
Mechaniker hält Tablet in der Hand um cobo dem Service Chatbot eine technische Frage zu stellen.
Disponentin hilft Kunden am Telefon. Beantwortet fragen mit cobo dem service Chatbot.
Profilbild Mechaniker

What are the precise torque specifications for a TB290?

Profilbild Disponentin

The customer's TB216 A no longer starts.

What could be the causes for this?

Faster Processing
of Inquiries

Cost Savings through Automation

Error Reduction & Less Rework

Faster Onboarding

of Employees

Where questions
meet solutions.

Interface des cobo Service Chatbot. Anischt einer technischen Frage die durch KI Service beantwortet wird.

Maintenance history

Ease of use

View & Download PDF

Integratable

Profile-Based Chat History

Interface des cobo Service Chatbot. Anischt einer technischen Frage die durch KI Service beantwortet wird.

Access to Internal Service History

Ease of Use

Integratable

PDF Display &

Download

Profile-Based Chat History

Efficiency that grows with every conversation.

As a mechanic, find quick answers for troubleshooting construction machinery.

Mechaniker-prüft-unterboden-mithilfe-Service-Chatbot-2.jpg
Profilbild-Mechaniker-Service-Chatbot.jpg

What are the torque ratings of a TB290?

Profilbild-Mechaniker-Service-Chatbot.jpg

 

Great, thanks for the quick help.

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What are the torque ratings of a TB290?

Disponentin hilft Kunden am Telefon. Beantwortet fragen mit cobo dem service Chatbot.
Profilbild Disponentin

The customer's TB216 A no longer starts.

What could be the causes for this?

Group 2147220806.jpg


Detailed diagnostic steps (step-by-step) 

 

Cause A: Defective battery / undervoltage / discharged battery  

• Step 1: Rule out battery voltage/starting ability –

Profilbild Disponentin

 

Great, I was able to help the customer very quickly with step-by-step troubleshooting, and the engine is running again.

As a dispatcher,provide customers with quick and professional solutions over
the phone.

Ready to experience
cobo live?

Then let's schedule an appointment for a demo and further insights into our AI tool for construction machinery.

Arend.jpg

Your contact

Arend Kossmann

We look forward to your inquiry.

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